- Client Management
- Damansara Malaysia
Junior Project Manager [UI/UX]
Work with multidisciplinary creative teams to deliver digital products to fulfill a product roadmap.
Manage internal and external stakeholders while consistently ensuring that the product is delivered on time and on budget, meeting the set scope of requirements.
Requirements
- Fresh graduate possess at least a Professional Certificate, Diploma, or Bachelor’s degree in Engineering, Advertising, Design, Management or relevant degree or certification.
- Portfolio composition of T3 majority portfolio OR >RM100k portfolio value.
- Positive communication and interpersonal skills, with the ability to build and maintain relationships with clients.
- High adaptability on learning and project management and organizational skills, with the ability to multitask and manage multiple projects at once.
- Working knowledge and understanding of Website Development, Mobile App Development & CMS Platform.
- Basic knowledge of analytical tools such as Google Data Studio and Microsoft Excel. Basic knowledge of Google Workspace (Doc, Sheets, Slides, etc.).
Primary Roles & Responsibilities
Account Management
- Develop, nurture, and maintain strong client relationships.
- Assist in understanding clients’ advertising needs, objectives, and challenges to develop effective campaigns.
- Collaborate with internal teams (creative, media, vendors) to ensure successful campaign execution.
- Assist in developing and monitor budgets, timelines, and action plans for campaigns.
- Assist in preparing and presenting campaigns and presentations to clients.
- Stay updated with industry trends and incorporate this knowledge into advertising strategies.
- Collect and incorporate client feedback to continuously improve project processes and deliverables.
- Assist Project Managers in creating comprehensive progress and performance reports with actionable insights.
Client Relationship Management
- Assist in building and maintaining strong client relationships, supporting the development of a solid rapport.
- Provide basic consulting support to enhance clients’ understanding of web application programming, content management systems, APIs, databases, and system design.
- Support in understanding client needs, requirements, and project constraints, and communicate them to the internal team.
- Help manage client expectations regarding work scope, deliveries, and limitations.
- Assist in ensuring client approvals and sign-offs are received according to the timeline.
Resource Planning and Management
- Assist in planning and managing the team’s workload on a daily and weekly basis, ensuring a balance of workload across.
- Assist in planning project teams’ allocation for proposals and new projects, targeting 6 months visibility.
- Ensure resource availability by utilising tools such as Teamwork platform.
- Ensure milestones are created and updated as the project moves along.
Vendor Management
- Assist in building a comprehensive database and maintain strong relationships with all vendors.
- Assist in negotiating with vendors on payment terms and additional discounts (when necessary) to meet margins.
- Assist in ensuring C27 keeps a healthy database of vendors at all times.
- Assist in engaging with vendors to ensure workflow and work output quality.
- Assist in coordinating internal resources and third parties/vendors for the flawless execution of projects.
Documentation and Reporting
- Assist in producing relevant reports on project progress, including weekly updates on work completed, next steps, pending timelines, and milestones.
- Support in compiling monthly productivity reports, ensuring data accuracy.
- Assist in creating, managing, and reviewing project management/technical documentation, obtaining necessary approvals from Management and/or Project Director.
- Ensure accurate and concise data entry in project management software to support estimates and project execution.
- Assist in monthly project wrap-up meetings with leadership to review project outcomes and improvements.
Platform Management
- Ensure all projects are broken down to milestones and tasks via Teamwork.
- Reducing lead time between brief to task assignment targeting < 4 hours.
- Manage and nurture low level data to aid into department level reporting under performance marketing platform/dashboard.
- Maintain capacity and productivity report and ensure accuracy.
- Avoid repetitive work, optimise and automate processes wherever necessary.
Internal Initiatives
- To work closely (when selected) to execute & drive internal special projects as initiated by the CEO.
- To ensure the brand image (visually) of C27 is consistent throughout while working with the internal branding team.
Other Responsibilities
General Responsibilities
- Collaborate with others – Encourage discourse and critical thinking in collaboration with others.
- Ensure effective interdepartmental collaboration.
- To adhere to the superior’s directions, instructions, & recommendations.
- Ensure all works produced are of high quality with little to no errors.
- Ensure all projects are submitted promptly, with precise contents and clean format.
Responsibilities towards the Company
- To be responsible for the safekeeping and general usage of the Company’s assets in employee possession and Company facilities provided.
- To be dressed presentably and to maintain professionalism during client meetings.
- To uphold C27’s brand image at all times, during working and non-working hours, in-office or out-of-office grounds.
Miscellaneous Responsibilities
- You constantly observe C27’s culture and practices, working to uplift the Company’s good name.
Purpose