Junior Analyst | C27

Junior Analyst

Purpose — Researcher, Explorer, hunter, gatherer, time traveler. The eyes and ears of the C27 collective.

Purpose — Researcher, Explorer, hunter, gatherer, time traveler. The eyes and ears of the C27 collective.

Marketing & New Business

  • Be involved in new business/pitches.
  • Work together with seniors in developing strategic approaches for proposals, covering aspects such as campaign planning, communication and media buy recommendations.


Client Management

  • Acts as a day-to-day client contact; corresponding on deliverables and timelines, including implementation, executions and insights.
  • To acquire in-depth knowledge of client business, the industry landscape and the challenges faced.
  • Understanding client needs, requirements and project constraints (schedule / scope / resources) and interpreting them for the internal teams.
  • Manage client's expectations and ensure timelines are being met, avoiding delay/overrun of work deliveries.
  • Ongoing client education/re-education to ensure their increased understanding of digital strategies, processes and workflows - as well as the overall C27 Process and Approach.


Strategic Planning & Execution

  • To research and develop insights and analytics to identify key takeaways for the Creative team to ideate/amplify campaign ideas for proposals/pitches. 
  • Assist in the planning and execute the proposed digital strategies, working with the teams to ensure timely and cost-effective delivery of work.
  • Facilitate ideation and assist in the development of digital strategies across multi-channel communication platforms, with input from the Strategy, Creative and Technical teams.
  • Produce and/or review regular monthly social media reports and any other reports required with proper rationale and minimal errors. 
  • Review and/or prepare client briefs, strategic approaches and ideation reports (strategic planning) on a timely basis and with minimal errors.
  • To assist Project Management team for web dev content population (as and when required).
  • To assist Community Management in enquiries from fans on all social media channels on a timely manner. (as and when required).
  • Collaborate with the creative team in developing robust topic overviews for Social Media content calendars.


Project Management & Coordination

  • Provide and maintain ongoing project status reports - liaising with Project Management, Technical (Developer) and Creative teams to provide accurate updates of project statuses.
  • Work with Project Management team & senior(s) of account to define project scope, estimate and writing proposals in the creation of project specifications and time plans.
  • Maintain communications with appropriate internal agencies and client personnel under the supervision of a senior to ensure positive workflow, escalating exceptions and client issues as required.
  • Ensure smooth working process internally with each department.


Strategy Check-ins

  • To initiate in assisting/mentoring peers in completing tasks.
  • Regular check-ins with seniors to ensure general happiness and issues are being brought up.


Internal Initiatives

  • To work closely with others to execute & drive internal special projects as initiated by the CEO.

General Responsibilities

  • Collaborate with others - Encourage discourse and critical thinking in collaborations with others.

  • Ensure effective interdepartmental collaboration.

  • To adhere to superior’s directions, instructions, & recommendations.

  • To ensure all works down are of high quality with little to no errors.

  • To ensure all projects are submitted promptly: with precise contents, a clean format.

Responsibilities towards the Company

  • To be responsible for the safekeeping and general usage of the Company’s assets in employee possession and the usage of Company facilities provided.

  • To be dressed presentably and to maintain professionalism during client meetings.

  • To uphold C27’s brand image at all times, during working hours and non-working hours, in-office grounds or out of office grounds.

Miscellaneous Responsibilities

  • You are constantly observing C27’s culture and practices, putting in efforts to ensure you uplift the Company’s good name.
  • Min 1 year of experience in serving creative functions in an organisation or equivalent.

  • Portfolio composition of  T3 majority portfolio OR >RM100k portfolio value.

  • Possess at least a Professional Certificate, Diploma, or Bachelor’s degree in Economics, Communications, Media, Statistics, or relevant degree or certification.

  • Working knowledge of Facebook, Google, Linkedin Ad platforms (and other major search, display, search and social tools).

  • Basic knowledge of analytical tools such as Google Data Studio, Taboola and Microsoft Excel. Basic knowledge of Google Workspace ( Doc, Sheets, Slides, etc.).


“Trendsetter, stylist, anarchist. The aesthetic & experiential front line of the C27 collective.”

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