- Client Management
- Damansara Malaysia
Junior Producer
You do the production legwork so the Senior Account Manager can sign it off and get back to the client. For every shoot, event and production on the Impact account, you build the PPM deck, gather the quotes, draft the call sheet, book what has been approved, run the day on the ground, match the receipts and file the assets. The Senior Account Manager decides what gets made, by whom and for how much, and commits the spend. You make sure nothing is missing because nobody checked. You carry no spend authority and you make no commitments to the client. You learn producing by doing every part of it short of the decision, and you grow into the decision.
Requirements
- Entry level to 1 year of experience in production, events, agency account support or a related field. Internships and student productions count.
- Diploma or degree in a relevant field, or equivalent demonstrable experience.
- T3 portfolio exposure (projects of RM100k to RM250k) or none yet; this is a learning seat.
- Clear, polite written communication in English and Bahasa Malaysia. Able to take accurate notes in a fast meeting.
- Comfortable with Teamwork for tasks and bookings, the C27 PPM deck template, spreadsheets and shared drives. Tidy with files and naming.
- Basic awareness of halal requirements for F&B shoots and of how permits and talent releases work in Malaysia. Full training given.
- Able to travel for shoots and events, including to other states and on weekends, and to work shoot-day hours. A valid driving licence is an advantage.
- Asks when unsure. Escalates early rather than late.
Primary Roles & Responsibilities
Back End Account Support
- Draft the production brief from the Senior Account Manager’s client-confirmed brief the same day: deliverables, specs, dates, what has to be sourced, and the cost assumptions. The Senior Account Manager checks and owns it. No production brief without a confirmed client brief.
- Keep the SOT sheet current the same day for every CCD and Brand job: status, owner, next date, open cost.
- Draft minutes of every client call, WIP, camp-out and production call within 12 hours and send them to the Senior Account Manager, so they can check and send within 24 hours.
- Keep each job’s timeline in Teamwork current against the dates the Senior Account Manager has set. You do not change a date; you flag when one is at risk, with a proposed fix.
- Gather the client’s feedback threads into one document for the Senior Account Manager to consolidate. You do not reply to the client.
Pre-Production and the PPM Deck
- Build the pre-production meeting (PPM) deck for every shoot and event on the C27 template: talent, location, date, storyboard, halal check, budget, approvers. Chase the internal inputs from Creative, Motion and vendors.
- Send the PPM deck to the Senior Account Manager at least five working days before the shoot. The Senior Account Manager signs it off and gets the client’s written approval. No PPM, no shoot.
- Keep the approval-chain page of the PPM current: who signs on the client side, in what order, by when, and what has been signed so far.
- Run the halal checklist for each shoot (food, venue, talent, props) and attach the evidence to the PPM for the Senior Account Manager’s confirmation.
- Keep the PPM, call-sheet and run-of-show templates up to date in the shared drive.
Vendor Quotes & Comparison
- Propose vendors from the vendor database for each job, request quotes, and chase them to the deadline.
- Build the quote comparison with a recommendation, so the Senior Account Manager can choose, not just read.
- Prepare purchase order requests for the Senior Account Manager’s sign-off. You do not issue a PO, agree a rate or commit any spend on your own authority.
- Keep the vendor database current: contacts, rates, reliability notes after every job.
- Collect vendor documents (SST registration, bank details, contracts, releases) and file them to C27’s finance process.
Bookings, Crew, Talent & Logistics
- Once the PPM is approved, book the crew, permits, locations and logistics the Senior Account Manager has signed off, and confirm call times and locations with everyone on the call sheet.
- Draft the call sheet for the Senior Account Manager’s check at least 48 hours before the shoot.
- Prepare and submit permit applications and location paperwork, and track their status.
- Arrange shoot-day logistics within the approved budget: transport, halal meals, accommodation for state trips, parking, loading access.
- Prepare talent and KOL paperwork (releases, usage-rights forms, payment details) and make sure every release is signed on the day.
Production Day & Live Coverage
- Be first on set and last to leave. Check crew, talent, vendors and props against the call sheet and tell the Senior Account Manager of any gap before it becomes a delay.
- Run the run-of-show clock: who is needed where and when. Flag slips to the Senior Account Manager straight away.
- Handle petty cash with a receipt for every ringgit, reconciled the next working day.
- Capture behind-the-scenes and live coverage material to the brief, using the approved caption bank, and hand it to the Senior Account Manager for checking. You do not post.
- The Senior Account Manager is the client’s contact on set. You speak to the client’s working team on set only, about logistics (arrival, parking, schedule), with the Senior Account Manager present or informed. Nothing by message, and nothing about scope, money or dates.
Resource & Capacity Support
- Enter and update internal and external bookings in Teamwork and the SOT as the Senior Account Manager directs, after Creative, Motion and the Account Director have agreed them.
- Flag any clash you can see (two shoots, one editor; a vendor double-booked) to the Senior Account Manager at least 72 hours ahead.
Cost & Records Support
- Collect every vendor invoice, match it to its PO and quote, and log the actual against the quoted cost for the Senior Account Manager’s review.
- Keep the open-PO list current.
- Reconcile petty cash and shoot-day expenses within one working day of the shoot.
- Maintain the production bible in the shared drive: vendor and talent contacts and rates, approval chains, templates, open POs, usage-rights dates. The account must never depend on what is in one person’s head or phone.
Post-Production & Delivery Support
- Chase edit deliveries from Motion and vendors against the schedule the Senior Account Manager has set.
- Check every final asset’s file name, format and size against the PPM checklist and platform spec before passing it to the Senior Account Manager for sign-off and release to the client at least two working days before live.
- Archive final assets and raw material to the agreed folder structure within five working days of the shoot. Log usage-rights terms and expiry dates.
Post-Production & Delivery Support
- Chase edit deliveries from Motion and vendors against the schedule the Senior Account Manager has set.
- Check every final asset’s file name, format and size against the PPM checklist and platform spec before passing it to the Senior Account Manager for sign-off and release to the client at least two working days before live.
- Archive final assets and raw material to the agreed folder structure within five working days of the shoot. Log usage-rights terms and expiry dates.
Other Responsibilities
General Responsibilities
- Collaborate with others – encourage discourse and critical thinking when collaborating with others.
- Ensure effective interdepartmental collaboration.
- To adhere to the CEO’s directions, instructions, & recommendations.
- Ensure all work produced is of high quality with little to no errors.
- Ensure all projects are submitted promptly, with precise content and clean formatting.
Responsibilities towards the Company
- To be responsible for the safekeeping and general usage of the Company’s assets in employee possession and Company facilities provided.
- To be dressed presentably and to maintain professionalism during client meetings.
- To uphold C27’s brand image at all times, during working and non-working hours, in-office or out-of-office grounds.
Miscellaneous Responsibilities
- You constantly observe C27’s culture and practices, working to uplift the Company’s good name.
Operational Excellence
Keep the production running and the paper trail complete, so the Senior Account Manager signs what is ready and never chases what should already be there.
Your targets:
- PPM deck to the Senior Account Manager at least 5 working days before every shoot, on the C27 template
- Call sheet draft to the Senior Account Manager at least 48 hours before every shoot
- Draft minutes to the Senior Account Manager within 12 hours of every call
- SOT sheet and Teamwork current the same day, every working day
- Quote comparison with a recommendation within 2 working days of the request
- 100% of talent and KOL releases signed on the day
- Vendor invoices matched to PO and quote within 5 working days of receipt
- Petty cash and shoot expenses reconciled within 1 working day
- Assets archived and usage rights logged within 5 working days of the shoot
- 0 missing receipts, releases or vendor documents at month end
Purpose